First, he suggests you have to overcome any tendency to think of digital as a vertical - i.e. about marketing, when it is a horizontal force - capable of rewriting the business as a whole.
Act like a 30 year old startup
Intuit CEO on the transition from one off purchases recurring subscriptions
The remaining part of the book covers four strategies for tackling disruption:
- Acquire: Buy a startup challenger outright
- Invest: Make an investment to further your financial and/or strategic goals
- Partnership: Collaborate with relevant companies - small & large.
- Build: Figure out how to disrupt the disruptor by developing a competing product/service
and how to implement them including case studies, tips and possible pitfalls. For example:
- Don't mistake a disruptor for an outsider who doesn't know the business.
- Technology potentially massively expands the market. The total available market is a measure of how big the market could be in the future. For example, when horses were replaced by cars -we ended up with a lot more cars than horses. Uber's market is not just the taxi business, but also car rental and potentially car ownership.
- Partnerships. Be aware that startups have to move much faster than incumbents and plan accordingly.
- Disrupt the disruptors through "search and reapply". Facebook may have done just this to Snapchat.
Most of PepsiCo's major strategic successes are ideas we borrowed from the marketplace - often from small regional or local competitors
Overall, this is a good short introduction into how to tackle the challenge of potentially disruptive startups. I learned a lot from it, but those of you more familiar with the world of strategic investment might find this treads familiar ground.
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