As someone who has only partially succeeded in attempting organisational change, I recognised many of the underlying difficulties as well as some of the solutions. It would have been very helpful to have read this earlier!
Is this a complete guide to managing change? No, of course not. Could it be used for harm as well as good? Definitely. One of the reviews on Amazon about how this was used to soften staff up for redundancy sadly reflects that.
Verdict: With some power...
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