I went along to the Digital Leaders Conference last week, and made a few notes. Strong government representation there which may have biased it in a particular direction.
Key themes
- Acute digital skills shortages – both in specialists & general staff with digital skills – across all sectors. Brexit likely to aggravate.
- Diversity remains a problem eg only about 16% of digital specialists are female.
- Hardest challenges are keeping up with changing customer wants and needs. Benchmark against Amazon rather than others in sector.
- Staff – Culture (focus on encouraging Lean, Agile & Innovation behaviours), Skills (Continuous investment in staff digital skills because they go out of date quickly)
- Consider who our digital frenemies are. One bank cited regulation, tech giants & fintech. What are yours?
- Imminent need to figure out and apply morals & ethics for AI and algorithms. Is this a debate environmental organisations should be contributing to?
- Green tech remains hugely growing sector.
- Public sector concerns include sharing economy, online radicalisation, automation related job loss, community networks.
Honest quote of the day:
“Digital transformation? First reaction is panic.”
The organisation whose representative said this was actually doing pretty well, but I'll spare their blushes anyhow.
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